At Columbus Capital (Columbus) and its related bodies, we understand the concerns about the privacy and security of personal information. We are committed to the protection of your personal information and are bound by the Privacy Act 1998 (Cth) and the National Privacy Principles (“NPPS”).
What personal information does Columbus collect?
Personal information is any information or opinion about an identifiable person. Columbus collects personal information that is necessary to provide our products and services. The kinds of personal information that Columbus collects will depend on the product or service selected but will generally consist of:
- Name, Address, Telephone Number, Email Address;
- Identification Information;
- Financial Information and Credit History checks;
- Transaction Information; and
- Communications between Columbus, third parties and you.
How is personal information collected by Columbus?
Personal information can be collected in different ways including:
- Directly from you via an application form, phone calls, fax or email; and
- From third parties such as credit reporting agencies and other credit providers.
Why does Columbus collect personal information?
Columbus collects personal information to:
- Provide products and services;
- Administer the products and services;
- Manage relationships; and
- Comply with legal obligations.
Who does Columbus disclose your personal information to?
Columbus can contract out functions in providing and managing our products and services to external service provides and in these instances we will disclose personal information to those service providers.
Your personal information may be disclosed to companies within the Columbus group so that products and services may be offered.
Columbus can be required by law to disclose your personal information to the applicable authorities.
Can I access my personal information?
Under the Privacy Act, you have a right to access your personal information that is collected by Columbus. To obtain access to your personal information Columbus will need to verify your identity prior to providing the information to you.
A request for access can be denied or limited and a reason for the refusal will be provided. A reason may state that the information would reveal a commercially sensitive decision.
What is the security of your personal information?
Columbus takes all reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.
Columbus stores your personal information in hard copy and electronic copy in secured locations and databases which are only accessible by authorised staff.
What information is collected from using the website?
Columbus will retain data on our web site activity, known as cookies, to provide statistics including number of users who visit the website, pages viewed and navigation patterns. This data does not provide personal information but does assist Columbus in improving the website.
Columbus will collect some information from you when you visit the Columbus website. Your use of facilities and services available through the website will determine the amount and type of information that will be collected.
How do you contact Columbus?
If you have any questions about our privacy policy, would like access to your personal information or have any concerns about our privacy policy, please contact our Compliance Officer on:
Address:
P.O. Box A438
Sydney South NSW 1235
Phone:
+61 2 9273 8100
Email:
info@columbuscapital.com.au